Betting is entertainment — it should never feel like a burden. 96bet believes every player has the right to a safe and healthy gaming experience, and our responsible gambling program is here to protect that right.
If even one of the above applies to you, it's time to seek help. 96bet is always here for you.
To promote responsible gaming on 96bet, we provide multiple effective tools that you can use at any time.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and any increase requires a 24-hour waiting period.
Set a maximum duration for each gaming session in advance. Once the time is up, 96bet will automatically alert you and end the session.
If you need a break, set a cooling-off period ranging from 1 day to 6 weeks. Your account will be temporarily suspended for the duration.
If you feel you need an extended break, you can self-exclude for anywhere from 6 months to permanently. During this period, you will not receive any promotional communications from 96bet.
You can view your complete betting history at any time — how much you've spent, how much you've won, and how much time you've put in. Transparency is the first step toward responsible play.
96bet's trained support team is available around the clock for any responsible gaming concerns. Never hesitate to ask for help.
Online betting is a form of entertainment — much like watching a film or playing cricket. But like any leisure activity, it comes with healthy boundaries. Responsible gaming means enjoying betting within those boundaries, so that entertainment never turns into habit or addiction.
Responsible gaming at 96bet is more than a policy — it is the foundation of our platform. We want every user to build not just a winning streak, but a healthy gaming habit. Betting should never be treated as a source of income; it is purely for entertainment.
A large portion of online betting users in Bangladesh don't realize when their habits are heading in a harmful direction. 96bet's responsible gambling program raises awareness around this issue and aims to provide solutions before problems escalate.
96bet is strictly for users aged 18 and above. Age is verified at registration, and further checks are carried out through our KYC process where needed.
Problem gambling usually develops gradually and can be hard to recognize on your own. Watch out for these warning signs:
If any of the above signs apply to you, please contact our support team or activate self-exclusion from your account settings.
96bet offers a range of tools to help you stay in control of your gaming experience. They are completely free and accessible at any time from your account settings:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing a limit is instant; increases take effect after 24 hours.
Decide in advance the maximum amount you will bet within a given period. Never exceed that budget.
Decide how long you'll play each day or per session. When your time is up, you'll receive an automatic notification.
Take a temporary break lasting anywhere from 1 to 42 days. During this time, login and betting will be completely disabled.
Completely close your account for a period ranging from 6 months to permanently. All promotional communications will be stopped as well.
At regular intervals, you will receive pop-up notifications summarising your gaming time and spending.
Responsible gaming goes beyond setting limits — it is an overall mindset. The habits below will help keep your betting experience healthy and enjoyable:
Remember — gambling outcomes are entirely based on chance. No strategy or system can guarantee a win every time.
96bet is exclusively for adults aged 18 and over. We are firmly committed to keeping minors away from online betting. The following measures are in place on our platform to protect underage users:
If your child is spending excessive time online or acting secretively, monitor their device usage and have an open conversation with them.
Getting out of problem gambling can feel hard, but it's entirely possible. Asking for help isn't weakness — it takes real courage. Beyond the 96bet support team, you can also reach out through the following:
The first step is acknowledging that there's a problem. Be honest with yourself.
Our support team can help you activate self-exclusion or set limits on your account.
Let a family member or trusted friend know your situation. Their support makes a real difference.
If needed, consult a mental health professional or counselor.
96bet Support Email: [email protected] — We're here for you, 24/7.